Growth stalls when the inbox becomes the operations team.
When every quote, update, reschedule, and “can you send the invoice?” relies on a human, response times slip, customers churn, and your best people do repetitive admin instead of high-value work.
Slow responses
Leads go cold when replies wait until “tomorrow morning.”
Repeat questions
Status checks and FAQs consume your day in 2–3 minute chunks.
Cashflow drag
Invoices get sent late, reminders are awkward, payments slip.
Start with the 20% of tasks that create 80% of the interruptions.
You don’t need “AI everywhere.” You need reliable agents that do the boring parts consistently, log what happened, and hand off to a human when the situation is complex.
Quoting agent
Collects the right details, generates a draft quote, and follows up until you get a yes/no.
- Captures missing info automatically (photos, measurements, preferred dates).
- Creates a “ready-to-send” quote in your format.
- Escalates edge cases to your team.
Customer service agent
Answers routine questions instantly across email, chat, or WhatsApp.
- Understands your policies, availability, and order status.
- Detects frustration and routes to a human.
- Keeps tone and wording consistent with your brand.
Proactive updates
Sends timely updates at the moments customers care about most.
- “Booked”, “On the way”, “Completed”, “Invoice sent”.
- Auto-generates short, clear messages.
- Reduces inbound “status check” calls.
Payments & collections
Gets invoices out faster and follows up politely until paid.
- Smart reminders that avoid annoying your best clients.
- Payment links in every message.
- Escalation rules for overdue accounts.
Scheduling & rescheduling
Handles booking, changes, and confirmations without endless email threads.
- Resolves conflicts using your rules.
- Auto-confirmations and reminders.
- Fewer no-shows with better comms.
Routing & dispatch
Optimizes routes and daily plans for field teams.
- Less travel time, fewer gaps.
- Re-plans when priorities change.
- Shared view for ops and the field.
Faster replies, fewer interruptions, better cashflow.
Outcomes depend on your volume and process, but the pattern is consistent: remove repetitive admin and your team gains capacity without hiring.
Note: these are directional benchmarks, not guarantees.
Ship fast. Start small. Expand what works.
We prioritize reliability: clear rules, human approval where needed, and audit logs so you can trust the system.
Workflow audit
We map your process, tools, and handoffs—and pick the first automation with the biggest ROI.
Build & integrate
We connect email/SMS/CRM/payments, add guardrails, and test with real examples from your business.
Launch & improve
We deploy, monitor, and tune. You’ll see what was automated, what was escalated, and why.
Designed for trust
AI is powerful—but only if it behaves. We build with sensible safeguards.
- Human handoff for complex/angry/edge-case conversations.
- Approval mode for quotes and invoices (optional).
- Audit logs of actions taken and messages sent.
- Data minimization — only what’s needed to do the job.
Works with the tools you already use.
We can integrate with most CRMs, calendars, and invoicing tools. Here are common starting points:
Common questions
Will this replace my staff?
No—this removes repetitive admin so your team can spend more time on customers, quality, and sales. You control where human approval is required.
How long does it take to launch?
Most clients see their first automation live in 2–4 weeks. We start with one high-impact workflow, then expand.
What channels does it support?
Email, web chat, SMS, and WhatsApp are common. We can also route calls to a human when required.
How do you price it?
Typically a setup fee for build + integration, and a monthly fee for hosting, monitoring, and iteration. We’ll scope it after the audit.
Want to see what this looks like for your workflow?
Book a free 30-minute workflow audit. You’ll get a shortlist of automations, expected impact, and a realistic rollout plan.
Prefer a calendar link? Add it to the button above (e.g., Calendly) and we’ll wire it in.